AviFly has been featured in:
AviFly has been featured in:
Ryanair usually rejects a claim at first instance, citing extraordinary circumstances. That "no" does not close the case. The route is this: you claim from the airline first and wait one month; if it does not reply, or its reply does not convince you, you go to AESA, which decides within 90 calendar days of holding the complete file. Its decision binds Ryanair, which then has one month to pay and evidence it to AESA, and if it does not, the decision is enforceable in court. What decides the outcome is documenting the flight well and carrying the case through to payment.
Common incidents
60-90 days (with agency), up to 2 years (direct)
Usually rejects at first instance, citing extraordinary circumstances
EU261 COMPENSATION
If the airline cancels your flight with less than 14 days notice and it is not due to force majeure.
More on cancellationsIf you arrive at your destination more than 3 hours later than the original schedule.
More on delaysIf the airline involuntarily denies you boarding due to excess bookings.
More on overbookingWHY AVIFLY
Our legal team handles out-of-court claims with only 15% + VAT on what is recovered, and litigation with 30% + VAT. No win, no fee.
You only need a few minutes and basic flight data to verify if you're entitled to compensation. We handle everything for you.
Check compensationFREQUENTLY ASKED QUESTIONS
Yes. If your Ryanair flight arrived at the destination more than 3 hours late and the cause was not an extraordinary circumstance, you are entitled to compensation of between €250 and €600 depending on the distance.
Ryanair responds to out-of-court claims within 30 to 45 days. In some cases they offer vouchers instead of cash, but you have the right to demand monetary payment.
If Ryanair rejects your claim or does not respond, we can escalate to AESA (State Aviation Safety Agency) or start legal proceedings. The litigation commission is 30% + VAT.
If the bad weather was genuinely extraordinary and unforeseeable, Ryanair may be exempt from financial compensation. However, it is still obliged to provide assistance (food, drink, accommodation if necessary).
In Spain, the limitation period is 4 years from the flight date. We recommend claiming as soon as possible to preserve all documentation.
Yes, in some cases. If the alternative flight arrived more than 2 hours later than the original, or if the delay was considerable, you may still be entitled to partial or full compensation.
You need the booking confirmation, flight number, date and departure airport. If you have the boarding pass, even better. AviFly guides you through the entire process.
Yes. If the cancellation was notified less than 14 days in advance and Ryanair cannot prove force majeure, you are entitled to financial compensation and a refund or alternative flight.
By entering the flight number and date, our system automatically checks the flight history, actual delay and EU261 criteria. The analysis is free and without obligation.
AviFly's out-of-court commission is 15% + VAT on the compensation obtained. If the claim goes to court, the commission is 30% + VAT. If we don't win, we charge nothing.
Profundiza en casos concretos de reclamaciones con Ryanair.
