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AviFly was incorporated in 2025, after a year building the project, with a clear mission: defend air passenger rights in a fair, transparent and accessible way. We combine cutting-edge technology with specialized legal expertise to deliver one of the most efficient and affordable flight-claim services in Europe.
We don't do everything. We specialize exclusively in EU Regulation 261/2004: cancelled flights, delayed flights and denied boarding.
15% + VAT in out-of-court claims. Up to €120 more in your pocket versus competitors.
30% + VAT if your case goes to court. We assume all legal costs.
We are among the first to apply AI across the entire claim process, reducing operating costs so you keep more money.
We don't spread resources. Our technology and legal team are 100% focused on this regulation.
A small but expert team, 100% focused on defending your passenger rights.
Knowing how airlines operate from the inside allows us to anticipate their defense strategies, identify weaknesses in their arguments and maximize success in every claim.
We are among the first to integrate artificial intelligence throughout the flight-claim process. This allows us to:
AI automation drastically reduces management costs, which translates into lower commissions for you.
With lower overhead, we can offer 15% + VAT while others charge up to 35%.
Our AI analyzes your case in seconds, identifying the maximum compensation under EU261.
We generate all required legal documentation without manual work, accelerating the process.
No physical letters, no printed forms, no postal shipments. Fewer steps, less waiting: everything is managed from the app or the web.
By using a fully digital process, we reduce paper usage and shipments, making your claim faster and simpler.
100% digital process from start to finish
Automation that reduces resources
Everything online, no physical bureaucracy
Fast, direct and hassle-free
We collaborate with top-tier partners and work alongside the best companies in the European ecosystem.
AviFly charges 15% + VAT on the compensation obtained through the out-of-court route. If the airline does not cooperate and the case goes to court, the commission is 30% + VAT. In both cases, if we do not win, we charge absolutely nothing.
For out-of-court claims, most cases are resolved within 2 to 6 weeks. If the airline rejects or ignores the claim and court action is required, the process can take several months. We keep you informed at every step.
Yes, completely. We process your data in compliance with the General Data Protection Regulation (GDPR). We only use the information necessary to manage your claim and never share it with third parties unrelated to your case.
EU Regulation 261/2004 of the European Parliament establishes air passenger rights in the European Union. It protects passengers against cancellations, delays of more than 3 hours and denied boarding, with compensation of up to €600.
Yes. We have lawyers specialised in aviation law and EU Regulation 261/2004, with 5+ years of direct experience as in-house legal counsel at international airlines. This inside knowledge gives us a genuine strategic advantage.
If the airline rejects your claim or does not respond, AviFly assesses the viability of taking the case to court. We cover all legal costs and court fees. If we do not win, you pay nothing.
In Spain, the general limitation period for consumer claims is 5 years. You can therefore claim for cancelled or delayed flights that occurred within the last 5 years. We recommend acting as soon as possible to preserve all relevant documentation.
AviFly handles claims against any airline operating flights subject to EU Regulation 261/2004: flights departing from an EU airport, or flights arriving in the EU operated by a European airline. This includes Vueling, Iberia, Ryanair, EasyJet, Air Europa and many more.
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