Low Cost — EU261
U2
Claim from easyJet
easyJet shows a paradox in claim processing: some cases are resolved in 24 hours, while others drag on for months. easyJet's claim processing scores 2/10 — the worst in the analysed sample. Difficulty HIGH — results are unpredictable without an intermediary.
Common incidents
- Highly inconsistent claim processing
- Frequent cancellations and overbooking in peak season
- Arbitrary delays without explanation in processing
Response time
30-90 days
Claim processing 2/10. Paradox: some cases in 24h, others take months
Common rejection reasons
- Internal processing rated 2/10 — inconsistent and slow
- Claim extraordinary circumstances without specifying
- Offer travel credits instead of cash compensation
Tips to claim
- easyJet's behaviour is unpredictable: some cases resolve in 24h, others take months — act from day one, do not wait.
- Keep cancellation or delay notification emails as primary evidence.
- If the flight departed from a Spanish airport, AESA is the supervisory authority.
EU261 COMPENSATION
How much you can claim by incident type
Flight cancellation
€250–600
If the airline cancels your flight with less than 14 days notice and it is not due to force majeure.
More on cancellationsDelay over 3 hours
€250–600
If you arrive at your destination more than 3 hours later than the original schedule.
More on delaysOverbooking
€250–600
If the airline involuntarily denies you boarding due to excess bookings.
More on overbooking
WHY AVIFLY
Specialists in passenger rights
Our legal team handles out-of-court claims with only 15% + VAT on what is recovered, and litigation with 30% + VAT. No win, no fee.
EU261
European regulation specialists
15%
Lowest out-of-court commission
100%
Digital process — no paperwork
Claim your rights with AviFly
You only need a few minutes and basic flight data to verify if you're entitled to compensation. We handle everything for you.
Check compensationNo upfront cost
Only 15% + VAT if we win