easyJet shows a paradox in claim processing: some cases are resolved in 24 hours, while others drag on for months. easyJet's claim processing scores 2/10 — the worst in the analysed sample. Difficulty HIGH — results are unpredictable without an intermediary.
Common incidents
30-90 days
Claim processing 2/10. Paradox: some cases in 24h, others take months
EU261 COMPENSATION
If the airline cancels your flight with less than 14 days notice and it is not due to force majeure.
More on cancellationsIf you arrive at your destination more than 3 hours later than the original schedule.
More on delaysIf the airline involuntarily denies you boarding due to excess bookings.
More on overbookingWHY AVIFLY
Our legal team handles out-of-court claims with only 15% + VAT on what is recovered, and litigation with 30% + VAT. No win, no fee.
You only need a few minutes and basic flight data to verify if you're entitled to compensation. We handle everything for you.
Check compensationFREQUENTLY ASKED QUESTIONS
Yes. If the cancellation was notified less than 14 days in advance and was not due to unforeseeable extraordinary circumstances, you are entitled to compensation of between €250 and €600.
Yes. easyJet is registered in the UK, but its flights originating at EU airports are covered by EU261. For flights between the EU and the UK post-Brexit, the equivalent regulation continues to apply.
easyJet usually takes between 30 and 60 days. If it does not respond, we can escalate the claim.
Yes. You are entitled to demand monetary compensation under EU261. Travel credit is only valid if you accept it voluntarily.
If the denial was involuntary and you had a confirmed booking, you are entitled to immediate compensation and can choose between a refund or alternative flight.
It depends on the country. In Spain, the period is 4 years. In the UK, 6 years. We recommend claiming as soon as possible.
Yes. It must provide assistance: food, drink, communication and accommodation if necessary, regardless of the right to compensation.
It depends on the specific cause. Delays due to airport decisions are not always extraordinary circumstances. We analyse each case.
The flight number, date and booking confirmation. AviFly verifies the actual delay in our databases.
15% + VAT out-of-court on what is recovered. If it goes to court, 30% + VAT. No win, no fee.
Profundiza en casos concretos de reclamaciones con easyJet.