AviFly has been featured in:
AviFly has been featured in:
Vueling, part of the IAG Group, has an unsatisfactory claim processing track record: typical resolution time with an agency is 3 months. Difficulty HIGH — the internal process is slow and requires complete documentation to progress.
Common incidents
30-90 days
Unsatisfactory claim processing. Typical time with agency: 3 months
EU261 COMPENSATION
If the airline cancels your flight with less than 14 days notice and it is not due to force majeure.
More on cancellationsIf you arrive at your destination more than 3 hours later than the original schedule.
More on delaysIf the airline involuntarily denies you boarding due to excess bookings.
More on overbookingWHY AVIFLY
Our legal team handles out-of-court claims with only 15% + VAT on what is recovered, and litigation with 30% + VAT. No win, no fee.
You only need a few minutes and basic flight data to verify if you're entitled to compensation. We handle everything for you.
Check compensationFREQUENTLY ASKED QUESTIONS
Yes. If your Vueling flight arrived more than 3 hours late and the cause is not extraordinary, you are entitled to compensation of between €250 and €600.
You can refuse the voucher and demand cash compensation. EU Regulation 261/2004 guarantees monetary payment as the first option.
Vueling usually responds within 45 to 60 days. If it does not respond or rejects the claim, we can escalate to AESA or court.
Yes, if it was announced less than 14 days in advance and you were not offered an alternative flight with reasonable times, you are entitled to compensation.
What matters is the operating airline. If the flight is operated by Vueling, EU261 applies.
If the cancellation required an overnight stay at the airport or hotel, Vueling must cover those costs as part of mandatory assistance. You can also claim food and transport expenses.
In Spain, the limitation period is 4 years from the flight date.
The flight number, date, airports and booking confirmation are sufficient to start. AviFly verifies the actual delay in our database.
A prior operational delay (cascade effect) is not always an extraordinary circumstance according to the CJEU. We analyse each case to determine if the argument is valid.
15% + VAT out-of-court on what is recovered. If it goes to court, 30% + VAT. No win, no fee.
Profundiza en casos concretos de reclamaciones con Vueling.
