TAP Portugal is the best airline in the world for claim processing in 2025. It resolves claims in 7-21 days and actively collaborates throughout the out-of-court process. Difficulty VERY LOW — if your flight meets the requirements, receiving compensation is straightforward.
Common incidents
7-21 days
Best airline in the world for claim processing 2025
EU261 COMPENSATION
If the airline cancels your flight with less than 14 days notice and it is not due to force majeure.
More on cancellationsIf you arrive at your destination more than 3 hours later than the original schedule.
More on delaysIf the airline involuntarily denies you boarding due to excess bookings.
More on overbookingWHY AVIFLY
Our legal team handles out-of-court claims with only 15% + VAT on what is recovered, and litigation with 30% + VAT. No win, no fee.
You only need a few minutes and basic flight data to verify if you're entitled to compensation. We handle everything for you.
Check compensationFREQUENTLY ASKED QUESTIONS
Yes. If your TAP flight arrived more than 3 hours late without force majeure, you are entitled to compensation of between €250 and €600.
Yes. TAP is a European (Portuguese) airline and all its flights from or within the EU are subject to EU Regulation 261/2004.
TAP usually takes between 60 and 90 days. If it does not respond, we can escalate to INAC (Portugal) or AESA (Spain) depending on the departure airport.
TAP flights departing from Europe are covered by EU261. For flights departing from Brazil, the Montreal Convention may apply.
In Spain, the period is 4 years. In Portugal, the deadline may differ. We recommend claiming as soon as possible.
If the connection was on the same ticket and the delay was TAP's responsibility, and you arrived more than 3 hours late at the final destination, yes, you are entitled to compensation.
Yes. EU261 guarantees cash compensation. Miles are only an alternative that you can refuse.
If the cancellation was notified less than 14 days in advance without extraordinary cause, you are entitled to financial compensation plus a refund or alternative flight.
The flight number, date and booking confirmation. AviFly automatically verifies the flight history.
15% + VAT out-of-court on what is recovered. If it goes to court, 30% + VAT. No win, no fee.
Profundiza en casos concretos de reclamaciones con TAP Portugal.