AviFly has been featured in:
AviFly has been featured in:
Iberia is Spain's flag carrier and handles a high volume of claims. The first response is slow (30-60 days), but it pays out-of-court when documentation is complete. Difficulty MEDIUM-HIGH: the process requires patience and meticulous documentation.
Common incidents
30-60 days
High volume. Slow first response. Pays out-of-court with correct documentation
EU261 COMPENSATION
If the airline cancels your flight with less than 14 days notice and it is not due to force majeure.
More on cancellationsIf you arrive at your destination more than 3 hours later than the original schedule.
More on delaysIf the airline involuntarily denies you boarding due to excess bookings.
More on overbookingWHY AVIFLY
Our legal team handles out-of-court claims with only 15% + VAT on what is recovered, and litigation with 30% + VAT. No win, no fee.
You only need a few minutes and basic flight data to verify if you're entitled to compensation. We handle everything for you.
Check compensationFREQUENTLY ASKED QUESTIONS
Yes. If your Iberia flight arrived more than 3 hours late without force majeure, you are entitled to between €250 and €600 depending on the flight distance.
You have the right to demand compensation in cash. Iberia may offer miles or vouchers as an alternative, but you can refuse them and request monetary payment.
Yes. Iberia Express is a European airline and is subject to EU Regulation 261/2004. The rights are identical.
Iberia usually takes between 60 and 90 days to respond. If you get no response or it is rejected, we can escalate to AESA or to court.
If you missed the connection due to a delay attributable to Iberia and arrived at your final destination more than 3 hours late, yes, you are entitled to compensation.
Yes. If the cancellation was notified less than 14 days in advance without force majeure, you are entitled to financial compensation, refund or alternative flight.
Flights originating at an EU airport are covered by EU261. Flights originating outside the EU are also covered because Iberia is a European airline.
The weather must be genuinely extraordinary and unforeseeable. If the delay was due to a technical fault or other avoidable causes, the claim is not valid and you would be entitled to compensation.
In Spain, the period is 4 years from the flight. However, the sooner you claim, the easier it is to preserve documentation and evidence.
The commission is 15% + VAT out-of-court on what is recovered. If it goes to court, 30% + VAT. No win, no fee.
Profundiza en casos concretos de reclamaciones con Iberia.
