AviFly has been featured in:
AviFly has been featured in:
Volotea compares positively against other low-cost airlines: it resolves claims out-of-court in 14-21 days. Difficulty LOW — one of the most cooperative airlines in the Spanish market.
Common incidents
14-21 days
Fast out-of-court resolution
EU261 COMPENSATION
If the airline cancels your flight with less than 14 days notice and it is not due to force majeure.
More on cancellationsIf you arrive at your destination more than 3 hours later than the original schedule.
More on delaysIf the airline involuntarily denies you boarding due to excess bookings.
More on overbookingWHY AVIFLY
Our legal team handles out-of-court claims with only 15% + VAT on what is recovered, and litigation with 30% + VAT. No win, no fee.
You only need a few minutes and basic flight data to verify if you're entitled to compensation. We handle everything for you.
Check compensationFREQUENTLY ASKED QUESTIONS
Yes. If your Volotea flight arrived more than 3 hours late without an extraordinary cause, you are entitled to compensation of between €250 and €400 (regional routes are usually under 3,500 km).
Yes. Volotea is a Spanish airline and all its routes within or from the EU are covered by EU Regulation 261/2004.
Volotea usually responds within 30 to 45 days. If it does not respond, we can escalate the claim to AESA.
Yes. The Canary Islands are part of Spanish territory and flights between the mainland and the islands are covered by EU261.
The weather must be genuinely extraordinary and unforeseeable. If the delay was due to a fault or other avoidable causes, you are entitled to compensation.
In Spain, the limitation period is 4 years.
€250 for flights up to 1,500 km, €400 for flights between 1,500 and 3,500 km. Volotea routes are usually short-haul.
Yes. For delays over 2 hours, Volotea must offer food and drink proportional to the wait, as well as communication (calls, emails).
The flight number, date and booking confirmation are sufficient to start the claim with AviFly.
15% + VAT out-of-court. If it goes to court, 30% + VAT. No win, no fee.
Profundiza en casos concretos de reclamaciones con Volotea.
