Low-cost UE — EU261
HV
Reclamar a Transavia
Transavia (filial low-cost de KLM/Air France) opera rutas España-Países Bajos y España-Francia. Tiempo de respuesta 45-75 días. Dificultad media. EU261 aplica plenamente al ser aerolínea comunitaria con base en la UE.
Common incidents
- Cancelaciones en temporada baja por baja ocupación
- Retrasos en Schiphol (AMS) y Orly (ORY)
- Equipaje retrasado en transferencias
- Cambios de horario sin preaviso suficiente
Response time
45-75 días
Como filial de Air France-KLM, Transavia sigue los procedimientos del grupo en la gestión de reclamaciones.
Common rejection reasons
- Alegan circunstancias extraordinarias sin demostrarlo
- Tiempo de respuesta inicial superior a 30 días
- Solicitan documentación redundante
Tips to claim
- Reclama por escrito con número de vuelo y localizador
- Si rechazan, escala a la autoridad holandesa ILT o a AESA
- Solicita comida, bebida y hotel (art. 9) si la espera supera 2 horas
- Conserva todos los recibos de gastos relacionados
EU261 COMPENSATION
How much you can claim by incident type
Flight cancellation
€250–600
If the airline cancels your flight with less than 14 days notice and it is not due to force majeure.
More on cancellationsDelay over 3 hours
€250–600
If you arrive at your destination more than 3 hours later than the original schedule.
More on delaysOverbooking
€250–600
If the airline involuntarily denies you boarding due to excess bookings.
More on overbooking
WHY AVIFLY
Specialists in passenger rights
Our legal team handles out-of-court claims with only 15% + VAT on what is recovered, and litigation with 30% + VAT. No win, no fee.
EU261
European regulation specialists
15%
Lowest out-of-court commission
100%
Digital process — no paperwork
Claim your rights with AviFly
You only need a few minutes and basic flight data to verify if you're entitled to compensation. We handle everything for you.
Check compensationNo upfront cost
Only 15% + VAT if we win