AviFly has been featured in:
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KLM had 2,760 cancellations in H1 2025. The claims process is medium-difficulty: it responds in 21-45 days with a stable online process. Difficulty MEDIUM — cooperative but requires correct documentation.
Common incidents
21-45 days
2,760 cancellations H1 2025. Stable online process
EU261 COMPENSATION
If the airline cancels your flight with less than 14 days notice and it is not due to force majeure.
More on cancellationsIf you arrive at your destination more than 3 hours later than the original schedule.
More on delaysIf the airline involuntarily denies you boarding due to excess bookings.
More on overbookingWHY AVIFLY
Our legal team handles out-of-court claims with only 15% + VAT on what is recovered, and litigation with 30% + VAT. No win, no fee.
You only need a few minutes and basic flight data to verify if you're entitled to compensation. We handle everything for you.
Check compensationFREQUENTLY ASKED QUESTIONS
Yes. If your KLM flight arrived more than 3 hours late without extraordinary cause, you are entitled to between €250 and €600 in compensation.
Yes. KLM is a European (Dutch) airline and its flights from or within the EU are covered by EU261.
Lost baggage is handled under the Montreal Convention, not EU261. You are entitled to claim up to 1,519 SDR (≈ €1,800) per passenger.
KLM usually responds within 45 to 60 days. If it does not respond, we can escalate to the Dutch regulatory authority (ILT) or go to court.
If the connection was on the same ticket and the delay was KLM's responsibility, and you arrived more than 3 hours late at the final destination, yes, you are entitled to compensation.
In Spain, the period is 4 years. In the Netherlands, it may vary. We recommend claiming as soon as possible.
They belong to the same group (Air France-KLM), but are different airlines. The claim must be directed to the airline that operated the specific flight.
Yes, but the claim must be directed to the airline that physically operated the flight, not the one that sold the ticket.
The flight number, date and booking confirmation. AviFly verifies the flight history.
15% + VAT out-of-court on what is recovered. If it goes to court, 30% + VAT. No win, no fee.
Profundiza en casos concretos de reclamaciones con KLM.
