Binter Canarias is the reference regional operator in the Canary Islands. With a very low claim volume, it resolves in 7-14 days. Difficulty VERY LOW — one of the fastest resolution times in the market.
Common incidents
7-14 days
Regional operator. Very low volume and very fast resolution
EU261 COMPENSATION
If the airline cancels your flight with less than 14 days notice and it is not due to force majeure.
More on cancellationsIf you arrive at your destination more than 3 hours later than the original schedule.
More on delaysIf the airline involuntarily denies you boarding due to excess bookings.
More on overbookingWHY AVIFLY
Our legal team handles out-of-court claims with only 15% + VAT on what is recovered, and litigation with 30% + VAT. No win, no fee.
You only need a few minutes and basic flight data to verify if you're entitled to compensation. We handle everything for you.
Check compensationFREQUENTLY ASKED QUESTIONS
Yes. If your Binter flight arrived more than 3 hours late without genuine force majeure, you are entitled to compensation. For inter-island routes (under 1,500 km), the compensation is €250.
Yes. Binter is a Spanish airline and its flights are covered by EU Regulation 261/2004.
Not necessarily. The wind must be genuinely extraordinary and unforeseeable. Typical weather conditions on the islands may not qualify as extraordinary circumstances.
Inter-island routes are under 1,500 km, so the maximum compensation is €250 per passenger.
Binter usually responds within 30 to 45 days. If it does not respond, we can escalate the claim to AESA.
In Spain, the limitation period is 4 years from the flight date.
If the strike was by Binter's own staff, it is not an extraordinary circumstance under EU261. If it was an external general strike, it could be.
Yes. Flights between the Canary Islands and mainland Spain are covered by EU261 as domestic flights within Spanish territory.
The flight number, date and booking confirmation. AviFly automatically verifies the flight history.
15% + VAT out-of-court on what is recovered. If it goes to court, 30% + VAT. No win, no fee.
Profundiza en casos concretos de reclamaciones con Binter Canarias.