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Air France has a stable online process and responds in 21-45 days. Difficulty MEDIUM — its own staff strikes are NOT extraordinary circumstances under EU261, which works in the passenger's favour.
Common incidents
21-45 days
Stable online process. Internal strikes are not an extraordinary cause
EU261 COMPENSATION
If the airline cancels your flight with less than 14 days notice and it is not due to force majeure.
More on cancellationsIf you arrive at your destination more than 3 hours later than the original schedule.
More on delaysIf the airline involuntarily denies you boarding due to excess bookings.
More on overbookingWHY AVIFLY
Our legal team handles out-of-court claims with only 15% + VAT on what is recovered, and litigation with 30% + VAT. No win, no fee.
You only need a few minutes and basic flight data to verify if you're entitled to compensation. We handle everything for you.
Check compensationFREQUENTLY ASKED QUESTIONS
Yes. If your Air France flight arrived more than 3 hours late without extraordinary cause, you are entitled to between €250 and €600.
No. According to CJEU case law, strikes by the airline's own staff are not extraordinary circumstances. Therefore, Air France must compensate you even if there was an internal strike.
Yes. Air France is a European airline and its flights from or within the EU are covered by EU261.
Air France usually responds within 45 to 75 days. If it does not respond, we can escalate to DGAC (France) or go to court.
Yes. EU261 guarantees cash compensation. Miles are only an alternative that you can refuse.
In Spain, the period is 4 years. In France, the deadline may vary. We recommend claiming as soon as possible.
If the connection was on the same ticket and the delay was Air France's responsibility, and you arrived more than 3 hours late at the final destination, you are entitled to compensation.
If the flight departed from an EU airport or Air France is the operating airline, yes, it is covered by EU261.
The flight number, date and booking confirmation. AviFly automatically verifies the history.
15% + VAT out-of-court. If it goes to court, 30% + VAT. No win, no fee.
