AviFly has been featured in:
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Air Europa is considered the worst Spanish airline in claims management. Response time is 45-90 days and resistance to paying is systematic. Difficulty HIGH — almost always requires escalation or legal action.
Common incidents
45-90 days
Worst Spanish airline in claims management
EU261 COMPENSATION
If the airline cancels your flight with less than 14 days notice and it is not due to force majeure.
More on cancellationsIf you arrive at your destination more than 3 hours later than the original schedule.
More on delaysIf the airline involuntarily denies you boarding due to excess bookings.
More on overbookingWHY AVIFLY
Our legal team handles out-of-court claims with only 15% + VAT on what is recovered, and litigation with 30% + VAT. No win, no fee.
You only need a few minutes and basic flight data to verify if you're entitled to compensation. We handle everything for you.
Check compensationFREQUENTLY ASKED QUESTIONS
Yes. If your Air Europa flight arrived more than 3 hours late and the cause was not extraordinary, you are entitled to between €250 and €600 in compensation.
Yes. Air Europa flights originating in Spain or the EU are covered by EU261. Additionally, the Montreal Convention may apply for international flights.
Air Europa usually responds within 30 to 45 days. If it does not respond or rejects the claim, we can escalate to AESA or court.
Lost baggage is not covered by EU261 but by the Montreal Convention, which allows you to claim up to 1,519 SDR (≈ €1,800) per passenger.
Yes. Regardless of the right to compensation, Air Europa must provide assistance: food, drink and accommodation if an overnight stay is necessary.
In Spain, the period is 4 years from the flight date.
ATC restrictions can be extraordinary, but not always. If the delay is a consequence of poor airline management, the argument may not be valid.
Air Europa is currently in the process of integration into the IAG group (Iberia). For legal purposes, it remains a separate entity and claims are directed to Air Europa.
The flight number, date, origin and destination airports, and booking confirmation. AviFly verifies the rest.
15% + VAT out-of-court. If it goes to court, 30% + VAT. No win, no fee.
Profundiza en casos concretos de reclamaciones con Air Europa.
